thecave


My hideout on the Internet

Not Bill Gates's House

I’m making more of an effort to check the log files from my web sites. During a recent review I noticed a number of hits coming in for the search term “bill gates house”. I investigated this more today and was surprised by what I found.

Go to Yahoo’s Image Search and search on the phrase “bill gates house”. The 4th image across the top links back to a blog posting I made 3 years go about a virtual tour of Bill Gates’s house.

The funny part in all of this is that the image displayed on the Yahoo Image Search is NOT Bill Gates’s House. It is the Round House Lodge on top of Whistler mountain. But apparently because my site is listed as number 4 people come to the blog posting in hopes of seeing Bill Gates’s house.

Sorry to disappoint but that picture is not Bill Gates’s house.

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wuauclt svchost and 100% CPU usgage

Last month I mentioned Windows automatic update was maxing out the CPU on my computer after I installed PowerPoint 2007. It seems I’m not the only one dealing with the annoying issue. Here is a suggested workaround to the infamous svchost issue.

Also, here is another newsgroup thread talking about the issue that might be helpful to some.

Update: The workaround mentioned above does not prevent wuauclt and svchost from using 100% of the CPU but it does make the computer responsive again. Prior to applying the workaround the computer would be unusable for long periods of time.

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Product Website or Company Website

When I started White Peak Software 3 and a half years ago I lacked vision for what type of company White Peak Software would become. Over time visions developed and evolved into a single vision, to be a software vendor. During this evolution process I created multiple websites for White Peak Software. There is www.Killink.com for the csv editor released last month. There is www.SmtpDiagnostics.com for the first product released by White Peak Software, and there is www.WhitePeakSoftware.com, the official company web site.

Each site shares a similar look and feel which provides some synergy between the websites. But I also felt it led to some confusion in branding.

There are a number of reasons I took the approach of having product websites in addition to a company website. These reasons were based on advice read, heard, and given to me such as:<ol>
<li>Having different product websites is better if products are unrelated. Unrelated products can lead to confusion by the customer.</li>
<li>Customers can be confused if your website offers both products and services.</li>
<li>Customers might think you will drop support for a product if your product offerings are unrelated.</li>
<li>Having a separate product site makes it easier to sell intellectual property rights to another company.</li>
<li>A url such as www.myproduct.com might be easier to remember and type then the url for your company web site.
</li></ol>
But after releasing Killink CSV I started second guessing the advice. To me it seems odd to have the multiple brands. It seems odd to push a product with its own brand while keeping your company name in the shadows. It seems odd one would want to start from scratch with a new website. After all improving a website’s page ranking and relevance within search engines takes a long time. It seems to me a new product would benefit from being marketed from the vendors existing company website.

So I looked at the websites of various software companies which have been successful over the years. I discovered many of them have a single company website with multiple, unrelated products for sale. Here are some of the sites I looked at:<ul>
<li>TechSmith</li>
<li>Uniblue</li>
<li>Fog Creek Software</li>
<li>SourceGear</li>
</ul>
These software companies sell multiple products including ones that are unrelated to one another. Some have registered the product name as a domain name, such as snagit.com, that will redirect to the product’s home page within the company’s website. So if these companies are successful with only a company website then the recommendation that small software companies should have a product website and company website does not always apply, right?

This research got me thinking a company website is better than having multiple product websites. But as I continued researching I found there is no one good approach. One approach is not better than the other. To use separate product and company websites or to have only a company website depends on the company. For instance it is probably better to have a product website separate from the company website when the company’s product is a web-base application. However for a company like White Peak Software having product websites and a company website doesn’t make a lot of sense.

The product website means more work. Branding gets confusing. Trying to promote the company brand with the product becomes more challenging, and leveraging the capabilities of the company website can lead to customer confusion. This is why I decided to consolidate White Peak Software’s product websites into the company website. This will help me promote the company name at the same time I promote the products.

Google AdWords ads are a perfect example. Instead of seeing www.Killink.com in the ad you will see www.WhitePeakSoftware.com. The ad text still talks about Killink CSV but the company name now also gets additional exposure. More exposure is better than less exposure when building a business, right?

So after spending a lot of time thinking about the pros and cons of product websites versus company websites, I decided to consolidate the related White Peak Software websites. In other words, I have eliminated the product websites and now have only the company website. The product website domain names are still registered and will remain registered. Surfers who enter killink.com or smtpdiagnostics.com will now be redirected to the product home page within the White Peak Software company website.

This is partly a marketing experiment albeit one that will take time to determine the results. My hope is that consolidating the sites will help increase the company brand and encourage more sells. Time will tell if this indeed turns out true. Meanwhile I have the immediate benefit of having only one website to focus on improving instead of three.

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A Killink CSV Review

John Mello has this to say about Killink CSV.

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Which is Better

Which layout do you like better?

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Meet the Beemers

Here is an interesting read about my Dad and step-mother and their passion for motorcycles. Scroll down to the section titled “BMW MOTORCYCLE RIDER SPOTLIGHT: Two Beemer Riders Overcome Adversity For the Love of the Ride”.

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Killink CSV v1.1 Released

Killink CSV v1.1 has completed testing and is available for general use. Click here for more information.

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Download Killink CSV v1.1 Beta

The latest build of Killink CSV v1.1 is available for download. This is a beta release and is intended for testing purposes only. More information is available here.

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My 2006/2007 Snowboard Season Comes to an End

Monday night my wife and I made a last minute decision to make a quick trip to Killington for one last day of snowboarding. Well, skiing for her. We hit the slopes yesterday and had a blast. But our 2006/2007 season has officially come to an end.

This season turned out to be a great season for me despite the rough start. By mid-January I had far fewer days riding then I had hoped for or expected. New England wasn’t getting the early season snow it typically does. But in the end I got 32 days of riding and a few of those days included some of the best riding experiences I have ever had. Also, I can now say I have snowboarded in May and I snowboarded at least once a month for 7 consecutive months. Now if I can just get 40+ days next season…

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Adding Excel File Support To Killink CSV

I received an email today from an individual asking if Excel files could be opened by Killink CSV. The person’s goal is to load the Excel file into Killink CSV and save the data to a pipe delimited text file. As far as I know this cannot be done in Excel, so guess what?

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